The Document Support screen provides a list of documents that flow through the Trading Partner Connect hub, and allows you to define who within your business receives these documents when the hub processes them.
At the top of the screen is a pair of fields.
The Recipient Trading Partner is your company. The hub draws this information from your login, and you cannot change its setting.
The Originator Trading Partner is the trading partner that sends you the documents listed on the page. This is a drop down menu that contains all trading partners with whom you have a relationship. This allows you to specify different recipients for document notification based on who sends them.
In addition, this drop down menu contains an option called Default. Set up default recipients the same way you would for any other originator trading partner. The difference is that the hub then applies the default setting to all originator trading partners. You can change these default settings on a partner by partner basis, thus creating exceptions to the default rule.
Below these two fields is a list of documents. Each document appears on its own line and has three fields:
The Document Type field displays the name of the document. This field is not editable.
The E-Mail Notification field allows you to specify how the hub handles the document notification transmission. This radio button gives you the following options:
No E-Mail - the hub does not mail notification of this document to anyone when it processes it.
Default - the hub sends notification of the document to the recipient specified in the default options. Note: This option is not available when the Originator Trading Partner menu is set to Default.
Specific Contact - the hub send notification of the document to the contact defined in the Contact to E-mail field.
The Contact to E-mail field is a drop-down menu that includes all of your company contacts. The contact you select here is the person Trading Partner Connect will mail notification of that document to. The system uses the e-mail address for that contact listed in Contact Information Detail screen.
Each line deals with one report except for the Hub Unsupported Documents line. This line encompasses all documents not currently supported by Trading Partner Connect, including EDI documents generated by business systems not fully integrated into Trading Partner Connect. Unlike other system-generated e-mails, unsupported documents are always transmitted as an attachment, even if the contact's e-mail settings are set to receive reports as e-mail text.
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